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Telemarketer Pause…

Is it just me or have most telemarketers started giving you a “hang-up” period before they kick into their pitch. I’ve noticed that almost everytime I say “Hello?” and get an abnormally long pause, it turns out to be a telemarketer. Now that I’m used to it, I’ve been hanging up if I think the return greeting is not fast enough. So far, it seems to work. I don’t get called immediately back, so it must not be that important.

As a warning: if you’re trying to get ahold of me and I keep hanging up on you, just say “Hello” faster.    :)

Originally published on Thursday April 11, 2002 at 7:11 am

[2] Comments

You are so right!! I've noticed that for the past 1 1/2 years! It really seems like it takes an abnormally long time period passes before a "human" voice responds. So, I to, hang up if the person on the other end of line doesn't immediately respond to my "Hello, or Hi"! Besides, although I know they work off lists, how stupid is it that they always call apartment dwellers for aluminum siding and new roofs! Being a home-owner is a matter of public record in the real estate transfers.

Leah said this 19 years ago §

I can tell you why. They're fully computerised. The computer dials your number, and when you answer it hands you over to the operator to take the call. The gap is the second or two it takes for all that to happen.

What I love is when the credit card company calls you and when you answer the phone you get a recorded voice telling you to wait for the operator who is busy on his/her previous call.

It's all about call center automation and eliminating as much as possible the time an operator spends NOT on a call.

Glad that's not what I do!

Alister said this 18 years, 12 months ago §

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